My Cart

Close

Shipping

Online Domestic Policy
New and unworn/unused items purchased online domestically are eligible for a full refund, exchange or store credit. Me & Henry must be notified within 30 days of the delivery in order to receive a return authorization number and all original tags must be attached. All return shipping costs are paid by the customer, unless, the item has been damaged before or during delivery or where there has been some other mistake by our account.

We cannot and will not take responsibility for items returned to us without us being notified first and/or items that are returned with a shipping alternative where you can not trace the package.

Online International Policy
New and unworn/unused items purchased online internationally are eligible for exchange only. Me & Henry must be notified within 30 days of delivery in order to receive a return authorization number and all original tags must be attached. All shipping and duty costs are paid by the customer, unless, the item has been damaged before or during delivery or there has been some other mistake by our account. International customers are responsible for the full shipping costs of exchanged goods and a shipping invoice issued by Me & Henry for freight from the store back to the customer must be paid prior to sending a package back for an exchange. We cannot and will not take responsibility for items returned without being notified first and/or items that are returned with a shipping alternative where you can not trace the package.

Domestic shipping (USA):
All purchases will be processed and shipped within 3 days of order via USPS ground, USPS Priority. Customer will be sent a tracking number. Please allow 3-5 days from ship date for delivery. Me & Henry is not responsable, nor liable for any package that is lost or damaged once the package has been shipped. Lost or damaged packages must be reported to which ever carrier handled the delivery.

Expedited Shipping Policy (USA):
Please note that any order placed after 3pm on a Friday and orders placed on the weekend (Saturday & Sunday) will not be processed until Monday! This mostly pertains to any order with UPS 1-2 Day shipping needed and paid for.

International Shipping:
All purchases will be processed and shipped within 3 days of order via USPS or DHL Express.  Customers assume all costs also associated with declaration value in accordance with their countries duties and tariff costs. Tracking number will be available at time of purchase and furthermore Me & Henry cannot be held responsible for lost packages. Customers will be sent an email that includes all relevant shipping information once item is shipped. Please allow up to 3 weeks from ship date for delivery if selecting USPS, DHL express can take anywhere from 1-5 business days. Delays may occur due to customs. All custom duties, taxes and fees are the sole responsibility of the customer. Please contact your local post office, USP or DHL facility for further information concerning custom duties or fees.

Sales Tax
US shipments sent outside the state of California pay no sales tax. California shipments pay 8.75% sales tax at time of checkout . Users are responsible for all sales taxes and other taxes on merchandise shipped to other states.

Keep up with Me & Henry

Let us update you on news, products and offers